ENJOY SHOPPING ON OFADANA.COM WITH OUR EASY RETURN & EXCHANGE AND REFUND POLICY

HOW DOES OUR RETURN POLICY WORK?

30-DAY MONEY-BACK GUARANTEE FOR ALL OUR CUSTOMERS

We want to ensure our customers are completely satisfied with their purchases, so we have a straightforward return policy. If you’ve purchased an item using Debit/Credit Cards | Pay-On-Delivery | Direct Bank Transfer, you can return it within 30 days of delivery for a full refund. If you’re not satisfied with the item, you can exchange it for another item of your choice.

If we mistakenly deliver the wrong item to you, we’ll take full responsibility for returning and sending the correct item to you.

We reserve the right to refuse returned items if we feel they’ve been unfairly used. Please ensure that you return the items to our Lagos office within the stipulated time frame. Only after the items have been delivered to our Lagos office we can process a full refund, swap, exchange.

For further questions or enquirers, please email Support@ofadana.com, WhatsApp us on +2349052193225 or Call us on +2348103890246, +2349075425424, +2348180384562.